Terms and Conditions of booking

Points to note before you book

  • Gullsway is one of the most idyllic locations to be found anywhere in the UK. However, please be aware that the property is accessed by a flight of over 90 uneven steps down to the lower waterside apartment. These steps may be slippery at times and you use them at your own risk.
  • You should assess whether the property is suitable for persons with disabilities or young children.
  • As the property is beside the River Dart tidal estuary, care should be taken and children must be supervised at all times.
  • Please note that direct access to the water will be restricted by 'wave-boards' during the winter months, October to March.
  • As is the case in many parts of Dartmouth, parking is restricted particularly during the summer months and once you have unloaded your luggage you will likely need to park in one of the town's car parks.

Terms of booking

  • "The property" means Upper and Lower Flats, Gullsway Boathouse, Southtown, Dartmouth, Devon TQ6 9BU
  • 'You' means the person booking a holiday in accordance with these Terms
  • "We" or "us" means the owners of the property

1. Payment - No provisional, verbal or advance booking will be regarded as final, until we have received the full payment and you have received our confirmation and arrival details. You should pay the full amount as soon as we have confirmed by email that your booking has been accepted. Once a booking has been made and accepted, you have entered a legally binding contract and you will be liable for payment of the full amount of rent.

2. Payment method - Please pay using your own internet or phone banking system, by making a bank transfer for the required amount to:

Name:N C R Cumming
Sort code:40 47 87
Account number:91803182
Add the reference:"GW booking" and your surname if possible.

 

3. Cancellation by you - Occasionally problems occur and bookings have to be changed or cancelled. If you do need to cancel the booking, you must contact us by phone on 07714 756534 at the earliest opportunity and then confirm in writing via email. If the booking is cancelled by you and we are notified more than 6 calendar months before your arrival date we will refund all of your deposit. Between 28 days and 6 calendar months of your arrival we will refund 50% of your deposit. Between 15 and 28 days before the booking starts, we will return 25% of your deposit. If less than 15 days before your arrival then we will not make a refund. Deposit means the amount you have paid to us for the booking.

4. Cancellation by us - The booking is made on the understanding that the property is available on the dates agreed. If for any reason the property is not available for the dates booked, we may need to cancel the booking and all monies paid by you shall be returned in full, but you shall have no further claim against us.

5. Condition of the property and contents - The rent will include the use of the property and contents. You agree to keep the property including the walls, doors or windows, fittings, furniture, equipment and all other contents either in or on the property in a like state of repair and condition other than fair wear and tear, as at the commencement of the holiday letting. You will pay for any loss, damage or breakage that may occur during the period of the let. You undertake to leave the property and all utensils and equipment in a clean and tidy condition at the end of the letting period. We reserve the right to repossess the property if excessive damage has been caused by you or a member of your party and you will not be entitled to any refund of monies paid.

6. Check-in time - Check in is from 3pm, check-out time is before 10 am.

7. Smoking and other conditions - There must be no smoking inside the building, including e-cigarettes. No parties, events or filming are permitted.

8. Pets - Dogs are permitted with prior arrangement. Dogs must not be permitted in the bedrooms or on the furniture.

9. Subletting - No subletting is allowed and guest numbers must not exceed the number agreed.

10. Persons making the booking - The guest making the booking must be over 18 years of age.

11. Rubbish - You are responsible for placing any rubbish from your stay in the correct bags and location for collection as per our waste collection instructions. We reserve the right to pass on any charges resulting from the incorrect disposal of rubbish.

12. Access - You must allow us or our authorised representatives to enter the Property to inspect the state of it and to carry out necessary works of maintenance or repair, at all reasonable times upon 24 hours' prior notice in writing, or in the event of emergency at any time without notice.

13. Nuisance - You must not do anything that may reasonably be considered to cause a nuisance or annoyance, including excessive noise, to any other occupier of adjoining or neighbouring premises.

14. Insurances - You must not do or permit any act that would reasonably make any insurance policy on the Property void or voidable or increase the premium.

15. Limitation of Liability - Except in respect of death or personal injury, if we are found liable to you on any basis, the maximum amount we will have to pay you is the amount of the fees you have paid to us. We shall be liable to you by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of contract, for any loss of profit or any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by our negligence or otherwise) which arise out of or in connection with these Terms.

16. Facilities - We will make every to ensure all items of equipment and services including internet, and utilities such as electricity and gas etc, are in good working order. However, no guarantee is given or liability accepted, if breakdowns occur before or during a holiday. Whilst we will endeavour to organise repairs as quickly as possible, with third party suppliers if necessary, a resolution may not be immediately possible.

17. Loss of keys - We reserve the right to charge you a 'call-out' fee of £25.00 per hr to gain access to the Property if keys are lost or mislaid (this would be additional to the cost of replacement keys if the originals cannot be found).

Local Area

Gullway Boathouse is conveniently located for Dartmouth Town, 5 minutes walk, the Castle and Coastal walks, 10 minutes and the Marina, 15 minutes walk. It is an ideal base for exploring the many wonderful attractions of the area including :

  • Greenway
  • Agatha Christie's home
  • Coleton Fishacre
  • Blackpool Sands
  • The Coastal walks and much more.